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Episode 22 - Candace Eden - The Joint Commission & A Culture of Safety
Candace Eden, a Joint Commission consultant, shares how hospitals pass surveys and build a 'culture of safety'.
How can hospitals find areas of risk before they lead to inspection deficits or patient injury? How can healthcare make better use of its data and collaborate for better care? Candace Eden, a Joint Commission consultant, answers these questions and explains how a 'culture of safety' can mitigate risk in this episode. Stay tuned and listen to episode 23 for part two of this discussion.

How External Reviews Support Risk Management and Malpractice Prevention
Unbiased external peer reviews reduce legal risk, detect care issues early, and create defensible documentation for your organization.
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What We Learned from Reviewing 10,000 Charts
After 10,000 chart reviews, we’ve learned what works: unbiased reviewers, structured reports, random sampling, and fast, digital workflows.
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What Makes an External Peer Review High Quality?
What makes a great external peer review? Clear structure, unbiased review, specialty questions, positive feedback, and actionable insights.
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