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Episode #21 - Paul Carroll - Workers' Compensation Staffing & Innovation
What does the staffing shortage and work-from-home mean for workers' compensation?
Insurance Thought Leadership Editor-in-Chief Paul Carroll brings light to a staffing shortage in workers' compensation, and ways technology can both help and harm the industry. He explains the dilemma of reducing at-home injuries, and the fine line between at-home risk management and surveillance. Paul also dispels misconceptions about healthcare AI, and explores some of the ethical applications of machine learning.
Paul is the Editor-in-Chief of Insurance Thought Leadership, a digital publishing platform that is a catalyst for change in insurance and risk management. Paul is also the co-founder of and partner with the Devil's Advocate Group, a strategy consulting boutique. He spent 17 years as a reporter and editor at the Wall Street Journal. He was nominated twice for a Pulitzer Prize and was a finalist in 1996.

Winning Rural Health Grants in 2025: Proving Program Effectiveness and Quality Outcomes with Robust Peer Review Data
Boost rural health grant success. Medplace's external peer review delivers objective data, proving program effectiveness and quality to secure funding.
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Elevating Patient Safety: Responding to TJC Sentinel Event Data with Proactive External Peer Review
Learn how external peer review helps healthcare leaders proactively respond to TJC sentinel event data, ensuring objective, expert reviews, reducing risk, and boosting patient safety and compliance with Medplace.
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Strengthening Patient Safety and Emergency Readiness: A CAH's Guide to 2025 CMS CoP Updates and Peer Review Best Practices
CAHs must strengthen patient safety & emergency readiness for 2025 CMS CoP updates. External peer review from Medplace offers objective, efficient, specialty-matched evaluations to reduce risk, improve compliance, and enhance provider satisfaction.
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