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Episode #21 - Paul Carroll - Workers' Compensation Staffing & Innovation
What does the staffing shortage and work-from-home mean for workers' compensation?
Insurance Thought Leadership Editor-in-Chief Paul Carroll brings light to a staffing shortage in workers' compensation, and ways technology can both help and harm the industry. He explains the dilemma of reducing at-home injuries, and the fine line between at-home risk management and surveillance. Paul also dispels misconceptions about healthcare AI, and explores some of the ethical applications of machine learning.
Paul is the Editor-in-Chief of Insurance Thought Leadership, a digital publishing platform that is a catalyst for change in insurance and risk management. Paul is also the co-founder of and partner with the Devil's Advocate Group, a strategy consulting boutique. He spent 17 years as a reporter and editor at the Wall Street Journal. He was nominated twice for a Pulitzer Prize and was a finalist in 1996.

Unlocking Funding: A Guide to Health Resources and Services Administration (HRSA) Grants
Use HRSA grants to fund external peer review programs that enhance care quality, reduce bias, and support compliance in health centers.
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Understanding Critical Access Hospitals: Definition, Criteria, Requirements, and Medicare Designation
A brief summary of CAH requirements and Medicare Designation.
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Strategies to Improve the Quality of Care and Patient Safety
Healthcare orgs improve care quality through structured programs, with external peer review adding objectivity, expertise, and efficiency to the quality ecosystem.
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